FAQs

We're able to staff for the following functions:

• Accounting
• Administrative
• Content Creation
• Customer Service
• Finance
• Human Resources
• IT
• Marketing
• Operations

You can view our entire process here.

It typically takes around 10 business days from sourcing to onboarding.

No worries! We have very large pool of international talent that we continue to source from until you feel like you have good candidates for your open role.

The minimum hours that you need to staff for is 15 hours per week.

Yes! English is common language in each of the countries that we hire from, and our team places a heavy focus on ensuring each shortlisted candidate is proficient in English.

We currently hire out of the Philippines, Colombia, Mexico, and Dominican Republic. We have plans to expand beyond those countries in the near future, but that's where we hire from currently!

Yes, you can! We encourage you to do whatever you feel like you need to do to ensure a good fit for your team.

A member of our team will conduct the meeting, and the purpose is to facilitate a seamless integration of the new hire(s) into your team, providing them with the tools, resources, and support they need to hit the ground running. After that, you'll be ready to go!

We understand that each organization is unique, requiring specific components to support its operations. The primary difference is whether you plan to hire 1-25 people or 25+ people, but if you need help in choosing the right plan, our team is ready to support!

SINQ starts from $4 per hour worked (on top of the hire's hourly rate) and goes up from there based on the hourly rate itself. This cost structure is due to this management fee covering benefits and PTO which varies per person per country. If you plan to hire over 25 people, we'll collaborate on custom pricing.

We will our clients weekly for the hours worked which includes the hourly wage of the hire + our management fee.

For the growth plan, we don't charge anything to get started (sweet, right?). Once the hire is onboarded, the hourly wage + our management fee (starts at $4/hr) will be billed on a weekly basis based on the number of hours worked.

For the enterprise plan, we transition to custom pricing due to the size and scale of the number of hires and the additional offerings we have (i.e. dedicated resources, custom training, etc.).

Since we are billing a management fee for hours worked only, there are no refunds.

We have a dedicated accounting team that will assist with invoices, payment details, payments on file, and more.

You can upgrade to the enterprise plan as soon as you have 25 hires under management with us. When that happens, our team will be in touch to discuss possible solutions.

We typically go from start to finish in 10 business days, but it's often much sooner than that!

Through our payment processor, Stripe, we accept all major credit / debits cards. You may also pay with ACH.

If you have an issue of any kind with your hire and need a replacement, we offer free lifetime replacement guarantees!